Last updated: 1st September 2026

Applies to: The Boostra mobile app and boostra.me

Who We Are

Contact: theboostraapp@gmail.com

We are the data controller for the information described in this policy.

What We Collect

Account

Email address, password (stored only as a salted hash we never see it), first and last name, username, date of birth, gender.

Profile

Profile photo, bio, follower and following counts.

Content

Videos and thumbnails you upload, comments, likes, chat messages, and the list of accounts you have blocked.

Purchases

Coin balance, purchase and spending history, boost campaign records. Card details are handled entirely by Apple, Google or Stripe and never reach our servers.

Payouts

If you withdraw earnings, a Stripe account identifier. Stripe collects your identity and bank details directly under its own privacy policy.

Technical

IP address, device type, operating system and app version, and server logs of requests to our API.

We do not use advertising networks, and the app contains no third party analytics or tracking SDKs.

We do not sell personal data, and we do not track users across other companies’ apps or websites.

Camera, Microphone and Photo Library

The app asks for these permissions only when you record or select something to upload.

Nothing is captured in the background, and denying a permission only disables that specific feature.

Why We Use Your Data

To run your account and show your content. This is necessary to perform our contract with you.

To process purchases, boosts and payouts. This is necessary to perform our contract and meet legal and tax obligations.

To keep Boostra safe. This includes reviewing reports, enforcing community guidelines, blocking and banning accounts. This is based on our legitimate interest in maintaining a safe platform.

To fix problems and improve the service. This is based on our legitimate interest in maintaining a working product.

To contact you. This includes service messages such as verification and security notices. Marketing emails are only sent if you opt in, and you can opt out at any time.

Who We Share Your Data With

We only share data with providers who process data on our behalf, under contract.

Apple and Google: in app purchases

RevenueCat: validates purchase receipts and tracks entitlements

Stripe: creator payouts and identity verification

Amazon Web Services: video and image storage and delivery

DigitalOcean: application and database hosting

We may also disclose data where the law requires it, or where necessary to protect the rights and safety of our users.

Anything you post publicly, including videos, comments, your username and profile, is visible to other users and is not private.

How Long We Keep Your Data

We keep your account data while your account is open.

When you delete your account, we remove your profile, videos, comments and messages within 30 days, except:

Transaction and payout records are kept for the period required by applicable tax and accounting laws.

Records of bans or serious safety reports, kept so the account cannot simply be recreated.

Your Rights

You can ask us to give you a copy of your data, correct your data, delete your data, restrict or object to how we use your data, or send your data to another service.

Most of these options are available directly in the app under Settings.

For anything else, email theboostraapp@gmail.com and we will respond within 30 days.

If you are in the UK or EU and believe we have handled your data incorrectly, you can complain to your local data protection authority.

In the UK, this is the Information Commissioner’s Office at ico.org.uk.

Deleting Your Account

You can delete your account and its data at any time, and you do not need to have the app installed to request deletion.

From the App

Open:

Boostra → Settings → Account → Delete Account → Confirm

Without the App

Email theboostraapp@gmail.com from the email address associated with your account.

Subject: “Delete my account”

Include your username.

We will verify your identity and complete the deletion within 30 days.

What Gets Deleted

Your profile, including name, username, bio, photo, date of birth and gender.

Your email address and password.

Every video and thumbnail you uploaded.

Your comments, likes, follows and chat messages.

Your unspent coin balance. This is not refunded.

What We Have to Keep

Transaction records. Purchases and payouts are kept for the period required by applicable tax and accounting laws. These are separated from your profile.

Safety records. If the account was banned, a minimal record is retained so the account cannot simply be recreated.

Backups are overwritten on a rolling retention cycle.

Before You Delete

Withdraw any earnings first.

Deletion cannot be undone, unspent coins are not refundable, and unclaimed earnings are forfeited.

Children

Boostra is not intended for users under 13, and we do not knowingly collect their data.

Users must be 18 or over to receive payouts.

If you believe a child has created an account, email us and we will remove it.

Security

Traffic is encrypted using HTTPS, passwords are hashed, and access to production systems is limited to staff who need it.

No system is perfectly secure. If a breach affects your data, we will notify you and the relevant regulator as required by law.

Changes to This Privacy Policy

If we make a material change, we will notify you in the app or by email before it takes effect.

The date at the top of this policy always reflects the current version.